Privacy Policy
Last updated: September 2026
1. Information We Collect
Personal Information:
- Email address
- Name
- Account preferences and settings
- Analysis usage data
Automatically Collected Data:
- IP address and browser information
- Usage patterns and feature interactions
- Device information
Data We Do NOT Collect:
- Exchange API keys or trading credentials
- Financial account information
- Private wallet keys
- Banking details (processed by our payment provider)
2. How We Use Your Information
- Provide and maintain chart analysis services
- Process subscriptions and payments through our payment provider
- Authenticate users through our authentication and account services
- Improve our tools and user experience
- Communicate service updates
- Ensure platform security
3. Third-Party Services
Authentication and Account Services: We use trusted and secure third-party authentication and account services to manage user sign-in and account data. Their privacy policies apply to the data they process on our behalf.
Payment Provider: All payment processing is handled by a trusted and secure third-party payment provider. We never see or store your full payment details. The payment provider's privacy policy governs payment data.
Graphics Providers: We use assets from Pixabay, Vecteezy, and similar platforms for visual elements.
4. Data Security
We implement security measures to protect your information, but no online service is 100% secure. We rely on established trusted and secure third-party infrastructure for authentication, data storage, and payment processing.
5. Your Rights
You can access, correct, or delete your personal data by contacting us. You may also withdraw consent for data processing, though this may limit service functionality.
6. Contact Information
For privacy concerns or data requests, contact us at candulux@gmail.com.